Spa Overview
Reservations 425.803.9000
Our Spa Coordinators will assist you in planning services to suit your needs and interests. We suggest making spa reservations for services at least two weeks in advance so that we can accommodate your schedule as well as your staff preference. Those with spa packages and multiple guests are advised to plan four to six weeks in advance. All reservations must be accompanied by a credit card or gift card number.
Spa Parties, Retreats and Corporate Getaways
It’s our pleasure to offer personalized spa services for wedding parties, anniversaries, corporate packages, and other special events. We would be delighted to customize a spa program to meet your desires. An 18% gratuity charge is required for group reservations.
Check-in
Your reservation is for the actual start time of the treatment. New clients please arrive at least 30 minutes prior to your appointment to complete treatment intake forms and allow ample time to change into spa attire. Established clients please arrive 20 minutes before your appointment. Valet parking is available.
Preparation
This is your spa experience. Our first consideration is your personal well being and relaxation.
For your comfort, we supply robes and slippers for use during your spa visit. We provide a locker or locked garment bag to store your personal belongings. Please remove all jewelry prior to any treatment. We recommend leaving valuables at home. The Spa at Woodmark is not responsible for the loss or damage of personal articles, including clothing and accessories.
Our spa environment is one of tranquility and relaxation. We appreciate your cooperation in leaving young children at home and thank you in advance for turning off all cell phones, mobile devices and pagers.
Additional tips to enjoy your spa experience to the fullest:
- Wear loose fitting clothing to all pedicure services.
- Bring a pair of flip flops or open toed sandals to wear home after your pedicure service.
- Undergarments are required for leg and bikini services. For your convenience, we supply disposable undergarments.
- A swimsuit is required for all hydrotherapy treatments. Please bring your own. The Spa does not supply this item.
Requirements
The minimum age for treatment is 18 years with identification. Guests under 18 years of age must be accompanied by an adult. Please inform our Spa Coordinator of any special medical or physical needs, conditions or considerations. Certain medical conditions require you to obtain a Physician's written authorization before treatment and services can be provided. For your protection, we cannot perform waxing services on individuals taking Accutane, Retin-A, or antibiotics due to the sensitivity these prescriptions cause the skin. Please allow 24 hours after waxing services before sunbathing, using a tanning bed, or swimming. Hair must be at least 1/8 of an inch in length or three to four weeks growth for waxing services.
Cancellations
Spa treatments are reserved especially for you. At least 24 hours advance notice is required when canceling, changing or rescheduling an appointment. We require at least 72 hours advance notice for changes or cancellations to an appointment held by multiple guests. Changes or cancellations received without adequate notice will be charged at full value to your credit or gift card.
Late Arrival Policy
As a courtesy to our other guests and staff, appointments will be automatically cancelled ten minutes after scheduled start time and charged according to cancellation policy. Late arrivals will not receive extension of scheduled appointments.
Return Policy
We understand purchase decisions change. We will gladly accept retail merchandise for return or exchange within 7 days of purchase. Merchandise must be in salable condition and accompanied by a receipt. Gift Cards are non-refundable. Northwest Face Spa at Woodmark is not responsible for lost, damaged or stolen gift cards.
Gratuities
Our prices do not include gratuities. The staff may accept gratuities solely at your discretion.
Gift Cards
Spa Gift Cards are a wonderful way to give the gift of health, energy and beauty to someone special. They are ideal for any occasion, and may be purchased at the Spa Front Desk, on-line or by phone 425.803.9000.
Seattle Day Spa Information
Lake Washington
A beautiful location is our specialty
